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Frequently Asked Questions
Everything you need to know before your visit. Can't find the answer? Get in touch.
Visiting
Our main branch (Sakae Honten 本店) is at 5 Chome-1-7 Sakae, Naka Ward, Nagoya, Aichi 460-0008. We also have a second location inside Daiwa Royal Hotel D City Nagoya Barabashi, Sakae, Naka Ward. Both are a short walk from Sakae Station (Meijo/Higashiyama Line).
We are open Monday–Friday 8:00–19:00, and Saturday–Sunday 9:00–20:00. Last orders are 30 minutes before closing. Hours may vary on Japanese public holidays — check our Instagram for updates.
Walk-ins are always welcome at both locations. For groups of 6 or more, or for private events, please contact us in advance via the Contact page.
Sakae is a central urban district with no dedicated café parking. We recommend arriving by subway (Sakae Station) or using a nearby paid car park (several coin-parking options within 200 m).
Our Sakae Honten location is on the ground floor with a step-free entrance. The D City Nagoya location is inside a hotel with full elevator access. Please contact us if you need specific assistance.
Menu & Coffee
We source single-origin beans from specialty roasters in Japan and abroad. Our espresso-based drinks are made with a house blend optimised for milk-based beverages, and we rotate pour-over single-origins weekly.
Yes — oat milk, soy milk, and almond milk are available at a ¥50 surcharge. Our oat latte is especially popular and uses premium organic oat milk.
We have several vegetarian pastries and light meals. For allergy information, please speak with a staff member at the counter — we are happy to guide you based on the day's menu.
Absolutely. We offer a ¥20 discount when you bring a reusable cup for takeaway drinks. Part of our commitment to a lighter environmental footprint.
Events & Private Hire
Yes. Both locations are available for private hire during off-peak hours (evenings, early mornings, or Sunday afternoons). Please use the Contact page to enquire — we'll respond within 1–2 business days.
We run occasional tasting and brewing workshops on Saturday mornings. Details are posted on our Journal and Instagram. Group bookings for private workshops can also be arranged.
Online & Enquiries
We'd love your feedback! You can find us on Google Maps, TripAdvisor, and Facebook. Honest reviews help other guests discover us — thank you for taking the time.
Not yet — but watch this space. We are exploring a small online offering of our house-blend beans and branded ceramics. Follow our Journal for updates.
The fastest way is via the Contact form on our website. For urgent matters during opening hours, you can also visit in person — our team is always happy to help.